In effort to improve health service delivery, Mulago hospital has started a training course for its workers. The workers who are mostly medical workers and Midwives have been trained on how to improve on customers care services while attending to patients.

Mulago hospital, Uganda's nationa referal hospital

The acting assistant commission support service David Nuwamanya says a number of Hospital workers have been neglecting their role of attending to patients which has continued to tarnish the hospitals images.

Nuwamanya says the training will also help health workers to protect the patients’ rights. He says a complaint desk has been established for patients to forward their grievances against any Hospital workers who provide lip services.

By Mugisa Isaac Mathias