We have learnt sad news thatUgandatelecom is in deep financial and management crisis. As a result, the company has deactivated lines of almost half of the company’s customers.

Hundreds of the company’s customers tell us that whenever they switch on their phones it is displayed that “sim card registration failed” yet they have been active for the last many years!

Hundreds of the company’s customers are blaming UTL for its Poor Internet services.

However the company has posted on facebook that it wishes to inform its prepaid customers who have been affected by the recent service outage that most of the customers affected now have voice services restored, and that any remaining customers will be restored to service very soon.

UTL claims that it is happy to confirm that the SMS service was not affected by this outage and has remained operational. Uganda Telecom values it customers deeply and regrets any inconvenience this may have caused. Uganda Telecom wishes to reassure its Post-Pay customers, Fixed Line, Fixed data, Internet andEnterprisecustomers that there was no adverse effect on their services.

Ends